Legal

Privacy Policy

How personal information may be handled when you use this website or contact TOCHKA NET Ltd.

TOCHKA NET Ltd

General website draft

1. Introduction

This Privacy Policy explains how TOCHKA NET Ltd may collect, use and handle personal information when you visit this website or contact the company.

2. Information We May Collect

Information may include details you provide directly, such as your name, business email address, company information and the content of an enquiry. Standard technical website information may also be collected depending on the tools used on the final website.

3. How Information May Be Used

Information may be used to respond to enquiries, manage communications, support website operation, improve services and meet applicable legal or security requirements.

4. Sharing of Information

Personal information is not sold. It may be shared with service providers supporting legitimate website and business functions or where disclosure is legally required.

5. Security and Retention

Reasonable measures should be used to protect personal information and retain it only for as long as necessary for the relevant purpose.

6. Your Rights

Depending on applicable law, individuals may have rights relating to access, correction, deletion, restriction or objection to the processing of personal information.

7. Contact

Privacy-related questions can be submitted through the website contact page. Registered address: Sofia 1592, Iskar district, "Druzhba" residential complex, bl. 43, Bulgaria.

Frequently asked questions

Before you bring in another tool.

A few practical questions about how TOCHKA NET approaches IT, cloud and cybersecurity work.

Do I need to know whether the issue is IT, cloud or cybersecurity?

No. Many technical problems cross more than one area. The first step can be understanding the environment and identifying where the issue actually sits.

Can TOCHKA NET work with our existing technology setup?

Yes. Work can focus on understanding, supporting or improving the current environment rather than replacing it.

Can TOCHKA NET support an internal IT team?

Yes. External support can complement internal teams with additional capacity, technical input or an independent view of infrastructure and security questions.

Does improving cybersecurity always mean buying new security software?

No. Security improvements can also come from clearer access, configuration, responsibilities, system visibility and better operational practices.

Can a project start with a review instead of implementation?

Yes. A review can help clarify the current environment, priorities and dependencies before technical changes begin.

Do you guarantee that technology problems or security incidents will never happen?

No responsible technology provider can guarantee that. The objective is to improve clarity, resilience, controls and the way technical issues are managed.